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Cloud first + RDK + Application framework = Service velocity
12 Sep, 2014
Cisco UCSO -A solution whose name length is second only to the list of customer benefits
04 Sep, 2014
Service Agility from Customer, Business, and Orchestration Perspectives
26 Aug, 2014
Insurance and Customer Experience: The Search for a New Equilibrium
12 Aug, 2014
Analytics: A New Model for Creating Great, Personalized Customer Experiences
06 Aug, 2014
Omnichannel Insurance Makes its Debut at PegaWorld
31 Jul, 2014
Case Study: Atos Enables Self-Service IT with Cisco Prime Service Catalog
16 Jul, 2014
Video Killed The Radio Star, But Can It Save The Insurance Agent?
10 Jul, 2014
The Art of Ambassador Programs: 5 tips from a geek
07 Jul, 2014
The We're Listening Blog Series: Sharing Customer Experience Best Practices at the Walker B-to-B Customer Experien ...
02 Jul, 2014
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