News Highlights:

• Only 28% of knowledge workers from various industries around the world have a healthy relationship with work, a one-point increase compared to 2023
• AI usage among knowledge workers surged to 66% in 2024, up from 38% last year; and workers who use AI are 11-points happier with their relationship with work than their colleagues who don't
• At least two-thirds of knowledge workers desire personalized work experiences; and 87% would be willing to forgo a portion of their salary to get it
• Only 44% of leaders have confidence in their human skills; female business leaders are significantly more confident than their male counterparts