The Portuguese government is preparing to bring AI into public administration to accelerate licensing procedures and cut delays, according to State Reform Minister Gonçalo Matias.

Speaking at a World Tourism Day conference in Tróia, he said AI can play a key role in streamlining decision-making while maintaining human oversight at the final stage.

Matias explained that the reform will reallocate staff from routine tasks to work of higher value, while introducing a system of prior notifications.

Under the plan, citizens and businesses in Portugal will be allowed to begin most activities without a licence, with tacit approval granted if the administration fails to respond within set deadlines.

The minister said the reforms will be tied to strict accountability measures, emphasising a 'trust contract' between citizens, businesses and the public administration. He argued the initiative will not only speed up processes but also foster greater efficiency and responsibility across government services.