One Medical has launched a Health AI assistant in its mobile app, offering personalised health guidance at any time. The tool uses verified medical records to support everyday healthcare decisions.

Patients can use the assistant to explain lab results, manage prescriptions, and book virtual or in-person appointments. Clinical safeguards ensure users are referred to human clinicians when medical judgement is required.

Powered by Amazon Bedrock, the assistant operates under HIPAA-compliant privacy standards and avoids selling personal health data. Amazon says clinician and member feedback will shape future updates.