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Zoom announces partnership with Anthropic for AI call center services
30 Jan, 2024
Chatty AI is going to eat into call centers jobs
06 Sep, 2022
Five9 CEO: AI software for call centers 'selling like hotcakes'
24 Feb, 2022
Call center scammers using Justin Bieber tickets, The Weeknd concerts and fake gun purchases to spread malware: Proofpoint
04 Nov, 2021
Architecting Work-from-Home Solutions that Scale
23 Apr, 2020
A Call Center with more Bang for your Buck
17 Oct, 2019
Changing Your Contact Center? It All Starts With Your Agents' "Step by Step"
30 May, 2019
Demystifying Artificial Intelligence's Role in Contact Centers
23 May, 2019
If We Could Save Time In a Bottle, Would We? Time Distortion and the Contact Center
24 Apr, 2019
Cisco Contact Center in action at Google Cloud Next Conference
10 Apr, 2019
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